SiteGround is among the most reputable names in the web hosting industry. The company was founded back in 2004 and although it hasn’t been very long since then, SiteGround has managed to gain a significant amount of credibility in the industry. The company offers a variety of hosting solutions including Linux hosting, cloud hosting, and dedicated servers.

We conducted a thorough research focusing on the overall quality and value offered by SiteGround. Our research was guided by a wealth of already existing online reviews, the company’s website, our interaction with the company, and the personal experience some of our research team members had with SiteGround. Here are our conclusions:

The Pros of SiteGround

Uptime: Uptime basically means the amount of time that your site remains online. It is expressed in a percentage and most web hosting providers have an uptime of at least 99%; however, you should try to go for a host that guarantees an uptime of at least 99.5% or more. SiteGround really stands out in this regard by providing an uptime of 99.99%. During the previous year (2016), the company’s total outage was a mere 1 hour, making its uptime one of the most credible ones in the industry.

Speed: By speed we mean the amount of time it takes for your site to load when someone types the address of your website in their browser. The loading speed of your website depends on two factors: your website itself (it shouldn’t be too much ‘loaded’), and the speed offered by your webhost. As far as the webhost’s speed is concerned, SiteGround is nothing less than superb. The industry standard for page loading speed is 820ms, while SiteGround gives you a loading speed of about 501ms, making it one of the quickest in the industry. Your site’s loading speed is also crucial for your site’s better ranking in search engines.

Customer Support: In order to be considered a good hosting company, having a great customer support is essential, and SiteGround has paid special attention to this matter. On our personal experience, we found their customer support to be very responsive, helpful, and friendly. Upon submitting a ticket for help, their representative connected with us within a few minutes and was very patient with us as we bombarded her with random questions. In short, their customer support is fantastic.

Security: A great feature about SiteGround is their added security. Regardless of which hosting plan you choose, you will have access to a number of security features including IP address blocker, hotlink protection, SpamAssassin, and many other security features. Some of their plans also come with a free SSL (Secure Sockets Layer) certificate, giving you an extra layer of security which is especially needed for commerce sites.

Specialized Hosting: Many web hosting companies nowadays offer specialized webhosting such as WordPress hosting and WooCommerce hosting, and SiteGround is no exception to this. If you have a WordPress site or a WooCommerce based site, it is best to used specialized hosting because it is much more tailored towards your site’s particular needs and the expectation of your visitors and customers.

Control Panel: Your control panel is the interface from where you manage all aspects of your webhosting account. An ideal control panel should give you maximum control and should be minimalist and easy to use. SiteGround’s control panel meets both of these requirements. It is very easy to use and understand, even for novices, and gives you a full control of your hosting account.

The Cons of SiteGround

Pricing Plan: Many web hosting companies advertise very low monthly prices on their websites, but you only get those prices if you subscribe for two or three years plan. This lack of transparency is common across all webhosting companies and SiteGround is no exception to this. The pricing advertised on the company’s site as ‘monthly price’ is only available to you if you subscribe for at least one year. You can, however, get the same fee for a monthly billing without subscribing for a year; but it will cost you a one-time setup fee of $14.95 which we really didn’t like.

Limited Storage and Bandwidth: Storage means the disk space available to you for storing your website’s files, while bandwidth means the amount of data transferred to visitors when they open your site. Compared to most other web hosts, SiteGround offers a very limited storage space and bandwidth. Their StartUp package offers a disk space of 10GB and allows up to 10,000 monthly visits, while their GoGeek (premium) package offers storage of 30GB and up to 100,000 monthly visits. These numbers are very low even for their premium package, considering that many webhosts offer much more disk space and bandwidth and almost the same price.

Conclusion

Weighing both the pros and cons of SiteGround, it can be concluded that SiteGround is one of the best webhosts overall. The most important aspects for a webhost to consider are their uptime, speed, customer support, and security; and SiteGround excels in all of these areas. If your website does not require a significant amount of storage and bandwidth, SiteGround is amongst the most ideal webhosts in the market today.

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In case you are not satisfied, you can cancel your SiteGround account within 30 days and get full hosting refund, which makes the whole investment risk free.

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