InMotion is one of the largest and well-established web hosting companies in the world. Operating in the web hosting industry since 2001, InMotion has grown to a significant size with over 300,000 domains currently being hosted by the company. The company offers a variety of hosting services including standard shared hosting, business hosting, VPS hosting, dedicated hosting, WordPress hosting, and reseller hosting.
There are tons of reviews on the internet with a majority of them being positive. However; as we do for all our reviews, we decided to assess the company’s service for ourselves to craft an unbiased and fair review for our readers. A WordPress website was setup on their standard shared hosting by our research team, and was carefully analyzed for a period of 10 months. Here’s the report of our research team.
The Pros of InMotion Hosting
Uptime: Uptime is amongst the most important factors for your website’s success and you should duly consider this before subscribing to a web hosting company. Uptime simply means the amount of time that your site remains online. It is measured in a percentage and web hosting providers usually have an uptime of at least 99%; however, it is best to aim for a web host that offers at least 99.5% uptime. During the 10 month evaluation period, our research team recorded the average uptime to be 99.7%, which is an impressive percentage and is far above the industry standard.
Speed: Speed refers to amount of time it takes for your website to load when someone types your site’s address in their browser. It is also crucial for the success of your website as it is one of the factors that determine your position in the search engine results. Fortunately, InMotion hosting stands tall in this arena as well. Our research team recorded the company’s average loading speed at a stellar 596ms, much faster than the industry standard of 820ms. It is an impressive loading speed and is almost 40% faster than many of its competitors, making it one of the fastest web hosts in the industry.
Customer Support: Providing a good customer support is of paramount importance for a web hosting company and InMotion didn’t disappoint us in this regard as well. Their representative connected with us in less than 2 minutes, and was kind enough to answer all of our questions clearly and concisely. To cut it short, we’re more than satisfied with the InMotion’s customer service.
Specialized Hosting: Another major advantage offered by InMotion is specialized hosting service and easy integration with hundreds of open source projects. The company offers specialized hosting for both WordPress and commerce based websites. Ideally, you should subscribe for a specialized hosting if you have either a WordPress or a commerce based website.
Money Back Guarantee: Unlike the 30 day standard money back guarantee that is common in the industry, InMotion offers an extended 90 days money back guarantee. It is a great relief for customers, ensuring them that they can walk away with their money anytime if they feel the company’s service is not as per their expectations.
Other Perks: In addition to the above pros, InMotion features several other perks as well. The company not only offers a free domain name with its packages, but also announces special discounts from time to time. InMotion also provides you a free site transfer if you choose to transfer your website from another host to InMotion. Moreover; unlike many other hosts, InMotion runs free data backups on your site as long as your data is under 10GB.
Control Panel: Control panel is the main dashboard that lets you monitor and control the different aspects of your hosting account. The standard control panel used in the industry is known as cPanel, an easy to use interface that gives you a great level of control. InMotion also uses cPanel which is a great plus as it makes managing your hosting account very easy, especially for new web masters.
The Cons of InMotion Hosting
Pricing Plan: This is a common drawback existing in almost every single web hosting company out there. The company advertises a cheap monthly rate for its hosting packages but when you try buying a plan, you will find out that the price mentioned is only valid if you commit to a one year or longer hosting plan. InMotion is no exception to this and to benefit from their advertised price, you’ll have to subscribe to at least one year’s plan.
Verification: The only major con of InMotion web hosting is its verification process. For new customers, the company requires you to verify your identity through a phone call, especially for international customers. In some rare cases, the company might also ask you to send them a picture of your identity card. This can sometimes take a bit of time which means you won’t be able to instantly access your account after subscription.
Plan Limitations: Although InMotion is doing a great job by providing free backups and site restoration, there are limitations to these services. The free backups are only valid for you if your site has a file size of less than 10GB. Any sites exceeding 10 GB are not backed up for free.
Like any other web hosting company, InMotion has its own pros and cons but upon weighing the two, it’s not hard to see that the company offers a great overall value despite its few minor cons. InMotion stands tall in the areas that matter most for a web hosting company such as uptime, speed, and customer support. The prices are also reasonable, making InMotion an ideal web host for any type and size of website.
Ready to Join InMotion Hosting?
In case you are not satisfied, you can cancel your InMotion Hosting account within 90 days and get full hosting refund, which makes the whole investment risk free.